Orange County European Auto Service, Laguna Hills, CA - Reviews

VERY TRUSTWORTHY AT A GOOD PRICE

Have had Cristian work on my cars for years always reliable and keeps you up to date on what is happening with your car. Had him redo the head on our 328I BMW about 3 years ago and it's still going strong. Also he has worked on my Ford truck and always been very trustworthy at a good price . I think he is working on my truck as a favor he specializes in German cars and other foreign cars.

WONDERFUL TO WORK WITH

Christian was wonderful to work with. Honest about the work my Mini would require to get it up and running and very patient with my many questions.

Thank you, OC European Auto Service!

QUALITY CUSTOMER CARE

I wish I can give this place a 100/10 stars. Christian and Alexis( the office manager) helped me today with my mercedes after visiting the dealer and quoted a ridiculous price. Christian got my car in and out for a coolant system replacement in 3 hours, they gave me their shop loaner car so I wouldn't Uber back and forth. I'm truly so appreciative of Christian for being genuinely honest and kind hearted I've never received the quality customer care from any auto shop. Thanks you so much Christian and Alexis for your wonderful efforts, will be coming back to see you.

OC IMPORTS IS THE REAL DEAL!

Christian and his team are amazing, trustworthy and honest! As a long time Mercedes family, we wouldn't take our vehicles to anyone else! OC Imports is the real deal!

DETAILED AND EFFICIENT. I'VE FOUND A NEW HOME

My independent Porsche repair shop of 20 years went out of business. I needed routine maintenance and shopped around. A qualified company found my 2015 Boxster with 30K miles "needed" $1,250 in work. I gratefully came across Christian at OC European who quoted me $174 for the oil and filter change and said he would determine what else I needed. I quickly felt very confident with him so I took my car in. He called me with 2 recommendations. The total cost was $525 and he discounted that $100 (not sure why- New customer??). I picked up my car today as scheduled. The shop is very clean and Alexus (the girl who checks you in) is very detailed and efficient. I've found a new home.

HE IS HONEST, FAIR IN HIS PRICING

Christian has worked on my mother's Mercedes for years. He is honest, fair in his pricing, and has been flexible with her financially. He treats her like you might expect if she were family. Without exception, the work he's done on her car has been quality and without any follow-up issues. It's such a relief to know that my aging mom is in good hands with a trusted mechanic like Christian.

I TRUST HIS KNOWLEDGE AND EXPERTISE TO DO THE BEST

I have been taking my 2005 Volvo XC90 to Christian for the past 6 years. My wifes car has about 180K miles on it and the past 50K miles are because of Christian. Christian has taken care of our routine maintenance as well as some issues that have come up as a result of the miles on our car. He's a detective---never giving up until the mystery is solved. He has always been honest and fair and I trust his knowledge and expertise to do the best for my wife's vehicle. I have recommended OC European to co-workers that also have Volvos.

MY CAR ACTUALLY DRIVES BETTER NOW!

I'm a longtime owner of a mini cooper, and I used to get my car serviced with John at British Worx OC. Unfortunately John decided to retire earlier this year, but he was still kind enough to answer my call and refer me to this place.

I just had my car serviced with Christian today; he was friendly, accommodating and the pricing was reasonable. I daresay my car actually drives better now! Christian is very open about what service will be done on your car, and will call you to confirm prior to doing any work on the car. I will be going back for my future maintenance needs for sure.

EXCELLENT MECHANIC, GREAT SERVICE AT A REASONABLE PRICE.

I Christian, he is an expert mechanic,one of nicest mechanic I've ever seen in the past years.

Their is a fault Airmatic suspension problem in my car, he even went out of his way to correct a problem from another mechanic had done incorrectly on my suspension compressor installation, he reinstall It at no additional cost.

Excellent mechanic, great service at a reasonable price.

Thank you again, Christian 😊

COST OF PART AND LABOR WAS VERY REASONABLE

Brought in my Mercedes SLK320 that could not disengage from park. The culprit could have been a simple switch malfunction, sensor problem, a mechanical part failure or a computer error, so repair cost could be reasonable to outrageous, especially since it is a Mercedes. To my relief and verified by other Yelp reviews, Christian repaired the car within two hours after replacing a simple switch. The cost of part and labor was very reasonable. He properly diagnosed and repaired the car without padding the total repair cost.

CHRISTIAN IS AN HONEST AND COMPETENT MECHANIC

Yes, Christian is an honest and competent mechanic, So in reality, there are no other words which need to be read in a review section on Yelp.

However, if you want to read more... Working with Christian has been wonderful. My Porsche is almost 30 years old (1987 944) and he understands and shares my desire to fix the errors made by the previous owner, maintain the car in a near perfect condition, and improve things when necessary.

We identified the issues, established a priority for the fixes based on need and price, and are now working through the list.

SAVE YOURSELF TIME AND MONEY. TAKE YOUR CAR TO CHRISTIAN

I have been taking my mini cooper to Orange County Imports for about 2 years now. The service I have received from Christian has been outstanding. He is an honest and trust worthy mechanic, really. When I have issues with my car, I actually look forward to bringing my car to Christian. He's like my neighborhood, friendly and honest mechanic. His prices are fair. He is also a really cool guy. The waiting room and decor are really interesting. Save yourself time and money. Take your car to Christian at Orange County Imports.

GREAT SERVICE.

Great service. Had my check engine light come on right before a 9 hours drive. They figured out the issue and gave me their estimate to compare rates when I got back home.

THEY'VE NOW GOT A CUSTOMER FOR LIFE

Was referred to this shop through my warranty, and the reviews it had are completely accurate. Consummate professionals, very fast diagnosis and turnaround, concise and complete straight shooters. The owner Christian dealt with me and my warranty group personally and facilitated the entire exchange without me having to do a thing. The experience with these guys was so great that they've now got a customer for life. Hell, I'm hoping the car breaks down again before this warranty ends so I can bring it back! Highly recommended both here and to everyone I know.

HE REPAIRED IT FOR HALF THE COST OF THE DEALER

Christian is great, took my BMW in because the check engine light was on for a stuck thermostat. He repaired it for half the cost of the dealer or other places I had give me quotes. He's got my business moving forward!

A VERY FRIENDLY GUY AND IS EXTREMELY HONEST

I took my Nissan 350z to have the clutch and Flywheel replaced and I couldn't be happier! Christian is a very friendly guy and is extremely honest. His staff is also very friendly and are eager to help. Thank you Christian and staff!

I COULDN'T BE HAPPIER . . . WILL FOREVER BE A CUSTOMER HERE

This is the first place I've ever taken my car that I feel like the quotes are all fair and genuine. Christian does amazing quality work and has outstanding customer service! He will let you know exactly what's going on and when you should expect it done! I couldn't be happier with the way my car always runs afterwards. I've never had any issues and will forever be a customer here if my car needs anything. The shop is also very clean and nice! Highly recommend taking your car here for good care!

AMAZING WORK, AMAZING SERVICE

Christian is a great mechanic, totally honest to a fault. He repaired my air conditioner for almost half of what Fladeboe VW wanted to charge me. Amazing work, Amazing service and bend over backwards kind of help. He is a god send. Cant recommend him enough. 6 stars

LOVE THE ATTENTION TO DETAIL AND PERSONALIZED CUSTOMER SERVICE

Love the attention to detail and personalized customer service. Christian and his team go above and beyond. I trust them with my Porsche 911s and would recommend them to anyone with an import. Definitely 5-Stars.

THOROUGH, PROFESSIONAL, AND TAKES THE TIME TO GO OVER THINGS

I've been going to OC Imports for over 3 years now. Christian knows his European cars and is one of the sweetest guys in the car business. He is thorough, professional, and takes the time to go over things. He works with you to ensure you have a safe car and does not add on unnecessary work. He works on our mini, bmw, and volvo! Trust him completely with our cars:) You can tell he loves what he does. Thanks Christian!

MY CAR HAS NEVER RUN SO GOOD, ITS LIKE A NEW CAR

My dad brought me to Christian, everyone else quoted me super high prices and was telling me it would take days to fix my car, Christian not only fixed my car in one day, he was way under budget and I was so appreciative of the repairs he completed, that I gave him the extra money as a bonus for being such a remarkable and swell guy. My car has never run so good, its like a new car since Christian changed and belts and did several very important replacements...he will never cheat you, he is the nicest man I ever met and he is kind and sweet...his girlfriend is very fortunate...

EXTREMELY HELPFUL AND FRIENDLY AND EXPLAINED THE ENTIRE PROCESS

Came in here to get my Mercedes Benz E350 serviced for it's 25k maintenance check and I got a way better deal than the dealership and Christian was extremely helpful and friendly and explained the entire process. Will definitely be coming back.

HE IS THE BEST IN THE BIZ . . . SATISFACTION GUARANTEED

Found the man to fix it up right, and he is the best in the biz, the shop is always straight up, clean, honesty employee's, and the owner himself Christian, well very humble and honest (which is rare these days). Been with him since day one and wouldn't go where else. Satisfaction Guaranteed

GOING ABOVE AND BEYOND THE EXPECTED SERVICE

Christian is a very honest mechanic and has done two things that stood out to me as going above and beyond the expected service. I screwed up my wheel bearings trying to change my rear brakes pads and called Christian. He met me at his shop on a Sunday (when he was closed) and did an emergency repair.

The second thing he did for me was replace my brake pad sensor for free that inadvertently got sheared off while driving. I was blown away by this, and would recommend his company to friends and family.

ALWAYS DOES A GREAT JOB AT A GREAT PRICE

Christian has worked on my BMW 545i a few times and always does a great job at a great price. He is very authentic and you can trust him to always do the right thing. He specializes in BMWs as well and wouldn't take my car to anyone else

I WILL DEFINITELY GO BACK AGAIN

I am so glad I find an awesome auto shop that specializes in German cars! I just had my Mercedes service over there and Christian was efficient and in the nicest manner! I will definitely go back again for many more service!! Thank you!

HELPED ME FIX MY BMW WITH A VERY MANAGEABLE BILL.

I highly reccomend this shop to any euro car driver. Christian helped me fix my Bmw with a very manageable bill. I definitely will not being going to any other shop from now on.

I HIGHLY RECOMMEND HIM & OC IMPORTS FOR CAR SERVICE & REPAIR

Christian is Friendly and Great Mechanic who goes over & above what needs to be done to your vehicle at a Fair Price! I highly recommend him & OC Imports for car service & repair.

HE IS VERY PROFESSIONAL, DETAILED AND MOST OF ALL HONEST.

The very best mechanic in Orange County! I have always taken my MBZ to Laguna Niguel MBZ. Until two years ago I was lucky enough to find Christian, owner of Orange County Imports. I have never felt so confident! He is very professional, detailed and most of all honest. His repair and service fees are more than fair. Thank you Christian!

CHARGED ME FAR LESS THAN QUOTES I HAD RECEIVED FROM OTHER SHOPS

I brought my 1999 Carrera for service at OCI, The owner Christian was very professional and detailed in explaining to me exactly what repairs were needed and charged me far less than quotes I had received from other shops. He also made a few minor adjustments for free that other shops were going to charge me for. I will continue to bring my Porsche here for any future repairs and service.

THIS IS AN A+++ COMPANY TO DEAL WITH

My Mercedes ML350 petered out in Newport Beach and Christian and his company OC Imports saved me! This guy is thoughtful, thorough and a true pleasure to work with. He did a complicated service for a fair price which was about 3 times lower than the Mercedes dealer in Laguna Niguel. I recommend this business and it's owner in the highest possible regard. This is an A+++ company to deal with.

GREAT CARE OF OUR CAR AND AT A FAIR PRICE

Christian always takes great care of our car and at a fair price.

EXCELLENT AND STRONGLY RECOMMENDED.

Excellent work, professional mechanics are hard to find. Christian is the real deal. Worked on my wifes Benz.......excellent and strongly recommended.

BEST MECHANIC I HAVE DEALT WITH IN MANY YEARS.

Fair, competent and very customer oriented. Provides real alternatives if there are any. Best mechanic I have dealt with in many years.

VERY PROFESSIONAL AND PERSONABLE.

Hi everyone! I am Renee's husband Gary. We're the couple that brought in the VW Manx replica you see in the add. We were very frustrated with this newly restored veh. due to numerous electrical problems until we came in contact with Christian Niagara at O.C.Imports. He did a great job fixing the car and even came over to my home to rescue us. That kind of service is unheard of today. Christian is very professional and personable. Trust me, you wont be dissappointed.

FRIENDLY SERVICE, KEPT ME INFORMED WORK THAT NEEDED TO DONE.

Needed work done on my BMW, they had my car picked up and dropped off when service was completed. friendly service, kept me informed work that needed to done. Will definitely recommend.

GREAT PRICE AND EXCEPTIONAL SERVICE!

Excellent service! I always take my Bmw 750li here for service, it's always done right and on time. They even provide you with a loaner free of charge. Great price and exceptional service!

EXCELLENT SERVICE WITH REASONABLE RATES

Finally I've found a mechanic I can trust. Christian provided excellent service with reasonable rates. I'm not taking my car anywhere else. I have an older BMW and he was able to locate the replacement parts I needed when I was not able to do so myself and rebuild where necessary. He is clearly knowledgable on European cars. He is also easy and pleasant to work with. Would highly recommend.

VERY KNOWLEDGEABLE AND EXPERIENCED

Christian is the best out there! He is very knowledgeable and experienced. He is fair and honest about his rates and he provides high quality work. I will definitely be coming back when I need any car services.

HE SAVED ME A LOT OF MONEY AND HEADACHE

I had a PPI done on a 911 I was considering purchasing. Sebastian, the owner, performed a thorough inspection on the car for about a hour and provided me a detailed report on all potential problems in writing. Based on his evaluation I chose not to buy the car because there was a concern with the transmission readings that I would never known about from a test drive. I believe he saved me a lot of money and headache. Thanks

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